Caucasus Travel Profile

Country of registration: Georgia
Company legal name: Caucasus Travel Ltd.
Trade names: Caucasus Travel, Georgian Events*
Established:  October, 1990 as Georgian Guide Service   Caucasian Travel Ltd.
Postal address:  P.O.Box 160, 0108, Tbilisi, Georgia
Head Office:   44/II Leselidze str., 0105,  Tbilisi, Georgia
Telephones: + 995 32 987400, 931175
Fax:     + 995 32 987399
E-mail:  online@caucasustravel.com
Working Days:  Monday-Friday, Saturday (Voluntary)

Our company’s working language is English, but we communicate on Italian, German, French and Russian languages.

Services Provider
 All-inclusive package tours (Groups & FIT) Caucasus Travel
Tailor-made tours (Groups & FIT)   Caucasus Travel
Inbound Business & Corporate Travel   Caucasus Travel
Accommodation & Restaurant reservation       Caucasus Travel
Full and middle size Coach rental    Caucasus Travel
Airline tickets to/from Georgia CTS - Carlson Wagonlit Travel Representative*
Outbound Business & Corporate Travel         CTS - Carlson Wagonlit Travel Representative*
Visa Assistance  CTS - Carlson Wagonlit Travel Representative*
Domestic & Regional railway tickets    CTS - Carlson Wagonlit Travel Representative*
Conference, Festivals & Events Management        Georgian Events **
Incentive Tours    Georgian Events **
Private & Corporate Events Management       Georgian Events **
Entertainment Facilities Reservation      Georgian Events **
Self-drive car rental and chauffeur drive services      Hertz (Georgia)***

* CTS (Caucasus Travel Services LLC) - Carlson Wagonlit Travel Representative in Georgia is Joint Venture of Caucasus Travel Ltd. and partners. Leading Air ticketing and outbound travel agency in Georgia.

** GEORGIAN EVENTS was established in 1999 as a spin-off of Caucasus Travel Ltd. The Company is full service Events planning, management and entertainment organization.

*** HERTZ (Georgia) - Car Rental Company under Caucasus Travel Ltd. & Hertz International Franchise agreement.


WHAT MAKES CAUCASUS TRAVEL DIFFERENT COMPANY?

Leadership on the market

Back to 1990, the Caucasus Travel was the only company focused on incoming tourism. Over past 15 years we irreplaceably where leading the industry and today, when number of incoming tourism organizations is increasing dramatically, we still share over 50% of the market.

Experience

Over past 14 years we hosted more tourists and business visitors to Georgia and know it better than any other Georgian company. We are the company of choice for more than 150 tour operators, travel agencies, Incentive houses, conference organizers and professional associations.

Professional Staff

Company Managers and staff have special training in tourism management in various leading institutions of Europe, USA and Japan. Caucasus Travel employees and contracts people with various professional backgrounds. This enables us being competent designing with equal quality and success archaeological, cultural, ethnological, mountaineering or trekking tours.

"Field" Experience

All our trip leaders have a minimum of 10 years experience in the field. Most of the office people, including company top managers have worked as guides and tour managers. This gives us competence to monitor and control the quality of services, provided by contracted employees

Backup

We have 15 people in the office and over 60 temporary workers and we always have backup team on standby. Unlikely, but in case of emergency, whether in the field or cities, the backup teams will react immediately to solve the problem.

Large Geography of activities

The Caucasus Travel is the only company in South Caucasus who’s over 30% of the tours provide combination of three South Caucasus States - Georgia, Armenia, Azerbaijan. We have established reliable network of experience partners and deliver equal quality services in each country.

Strong Technical supply

We maintain large stock of field equipment, including tents, outdoor catering etc). Our capacity is enough to serve over 10 medium size adventure groups simultaneously

Quality Product

We carefully select the product and make its assessment before we introduce it to the market. We always send reconnaissance expedition, which is completed by tour-manager, guides, technical personnel and contracted specialist, to the new spots. We participate in all steps in the chain of product development – from generating ideas to designing logistical schemes of day to day operations. We permanently monitor and control our suppliers (hotels, restaurants, transportation means etc).

When developing product, should be this for individuals or groups, we are considering four major parameters: Safety, Quality of site, quality of infrastructure and price. Final shape of the product is defined according to the order of these priorities. We are flexible to change order of the priorities in accordance to our customer’s wishes, however, safety always first to us.

Good prices for high value

We are extremely flexible in meeting our customer’s needs and priorities. Thanks to the strong buying power we can offer to our partners and consumers exclusive rates at quality hotels and for other services.